At Cultural Investigators Inc., we are committed to transparent and secure billing practices. By using our services, you agree to the following billing terms:
1. Payment Methods
We accept secure digital payments through the following methods:
- PayPal
- Credit & Debit Cards (Visa, MasterCard, American Express, etc.)
All payments must be completed before services are scheduled or delivered, unless otherwise agreed upon in writing.
2. Invoices & Receipts
Invoices are issued via email upon request. Receipts are automatically provided after payment. Please retain them for your records.
3. Billing Inquiries
If you believe you’ve been billed incorrectly, contact us immediately at help@culturalinvestigators.com. We will investigate and resolve any issues within 5 business days.
4. Late or Failed Payments
Unpaid or failed transactions may result in delayed service delivery. For recurring or contract-based services, continuous failed payments may lead to suspension of services.